Privacy Policy

Identity and Operator Information

This website, calmaxiscare.com (the "Site"), is operated by Progressive Care Inc. ("we," "us," or "our"), doing business as CalmAxisCare. Our mailing address is 1111 Park Center Blvd., Miami Gardens, Florida, 33169, United States.

This Privacy Policy describes how we collect, use, disclose, and protect information when you use our Site and services.

Information We Collect

We may collect the following types of information when you use our Site:

• Contact Information: When you subscribe to our weekly digest or contact us, we collect your first name, last name, email address, mobile phone number, and date of birth.
• Usage Information: We may collect information about how you access and use the Site, including your IP address, browser type, pages visited, and the date and time of your visit.
• Communications: When you communicate with us through email, we collect the content of your messages and any information you choose to provide.

How We Use Your Information

We use the information we collect for the following purposes:

• To deliver our weekly digest and educational wellness content to subscribers
• To send SMS messages and email communications that you have consented to receive
• To respond to your inquiries and provide customer support
• To improve and maintain our Site and services
• To comply with legal obligations and enforce our Terms & Conditions

SMS and Mobile Data

If you provide your mobile phone number and consent to receive SMS messages from us, we will use your mobile number solely to send you the messages you have requested.

SMS Consent and Mechanics:

• By filling out our subscription form and providing your mobile number, you provide your prior express written consent under the Telephone Consumer Protection Act (TCPA) to receive recurring automated marketing and informational messages from CalmAxisCare.
• Messages may be sent using an Automatic Telephone Dialing System (ATDS).
• Message frequency varies depending on the content and updates we provide.
• Msg & data rates may apply. Standard message and data rates from your mobile carrier will apply.
• Consent to receive SMS messages is not a condition of purchase or use of our services.
• To opt out of SMS messages at any time, reply STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message you receive from us. You will receive a confirmation message acknowledging your opt-out request.
• For assistance or support, reply HELP to any message, or contact us at support@calmaxiscare.com.

TCPA Compliance

CalmAxisCare complies with the Telephone Consumer Protection Act of 1991 (TCPA), 47 U.S.C. § 227, and all applicable federal and state telecommunications laws and regulations.

Express Written Consent

We will only send you text messages (SMS) or make automated calls to your mobile phone number if you provide your prior express written consent. By filling out our subscription form and submitting your mobile phone number, you are providing such express written consent.

Automated Technology

The text messages you receive from us may be sent using an automatic telephone dialing system (ATDS) or prerecorded or artificial voice technology. By providing your consent, you acknowledge and agree to receive such automated communications.

No Condition of Purchase

Your consent to receive SMS messages or automated calls is not a condition of purchasing any goods or services from CalmAxisCare. You may access and use our website and services without providing this consent.

Right to Revoke Consent

You have the right to revoke your consent to receive text messages at any time. To revoke your consent, text STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any message you receive from us, or contact us directly using the information provided in the "Contact Us" section of this Privacy Policy.

Message and Data Rates

Standard message and data rates from your wireless carrier may apply to SMS messages you receive from us and any responses you send. CalmAxisCare is not responsible for any charges imposed by your mobile carrier.

Mobile Number Portability

If you change your mobile phone number or service provider, you should update your contact information with us or revoke your consent to prevent messages from being sent to a reassigned number.

Do Not Sell or Share My Personal Information

We do not sell or share your personal information to any third parties for monetary or other valuable consideration. This includes all personal information we collect, such as your name, email address, mobile phone number, date of birth, and usage information.

We do not engage in the sale or sharing of personal information as defined under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including for purposes of cross-context behavioral advertising.

Your Rights Under CCPA/CPRA:

If you are a California resident, you have the following rights:

• The right to know what personal information we collect, use, disclose, and sell or share
• The right to request deletion of your personal information, subject to certain exceptions
• The right to opt out of the sale or sharing of your personal information
• The right to opt out of cross-context behavioral advertising
• The right to correct inaccurate personal information
• The right to limit the use and disclosure of sensitive personal information
• The right not to be discriminated against for exercising your privacy rights

Exercising Your Privacy Rights:

To exercise any of these rights, you may contact us using the methods described in the "Contact Us" section below. We will respond to your request in accordance with applicable law, typically within 45 days of receipt.

Information Sharing and Disclosure

We do not sell, rent, or share your personal information with any third parties, except in the following limited circumstances:

• Service Providers: We may share information with trusted service providers who assist us in operating our Site and delivering our services, such as email delivery services and website hosting providers. These service providers are contractually obligated to use your information only as necessary to provide services to us and to protect your information.
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or subpoena.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Your Privacy Rights

You have the following rights regarding your personal information:

• Access: You may request access to the personal information we hold about you.
• Correction: You may request that we correct or update any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
• Opt-Out: You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or by replying STOP to our SMS messages.

To exercise any of these rights, please contact us using the contact information provided below.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Age Restriction

Our Site and services are intended for individuals who are at least 18 years of age. We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from someone under 18, we will take steps to delete that information promptly.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

CalmAxisCare
Progressive Care Inc.
1111 Park Center Blvd.
Miami Gardens, Florida, 33169
United States

Email: support@calmaxiscare.com